WhatsApp Integration

WhatsApp is one of the most widely used communication platforms in the world, but integrating it into business systems requires far more than sending messages. Our WhatsApp Integration expertise focuses on building secure, scalable, and policy-compliant communication channels that operate reliably at volume.

We design and implement integrations using the WhatsApp Business Platform that connect conversations directly into your applications, workflows, and data systems. From automated messaging to human-in-the-loop support, we ensure messaging is timely, traceable, and respectful of user consent.

What We Build

Our WhatsApp integrations commonly include:

  • Transactional notifications and alerts
  • Two-way conversational workflows
  • Customer support and case management integrations
  • Secure message delivery for regulated environments
  • Event-driven messaging triggered by system activity

What We Deliver

  • Platform Architecture & Provider Integration
    Robust integration with WhatsApp Business Platform providers, designed for resilience, rate-limit awareness, and message delivery guarantees.
  • Conversation Flows & Automation
    Structured, rules-driven conversation logic with fallbacks to human operators when required.
  • Compliance, Consent & Opt-In Management
    Systems designed around WhatsApp policies, user consent, message templates, and auditability.
  • Scalability & Reliability
    Messaging systems capable of handling high message volumes without loss or duplication.
  • Monitoring, Logging & Support
    Full visibility into message states, failures, and delivery outcomes.