Business Systems

Business systems are the operational engine of an organisation — the tools that hold processes together: CRM, scheduling, finance workflows, compliance, and internal platforms.

Inflecto builds bespoke business systems when off-the-shelf tools don’t fit, when integration is too difficult, or when you need a competitive advantage through how you operate.

What we do

Process analysis and system design

We take time to understand your processes, constraints, and goals. Often, the biggest value comes from simplifying workflows before we write any code.

We help you:

• map current processes and pain points
• identify automation opportunities
• design future workflows and roles
• define data models and reporting needs

Bespoke platforms that fit your organisation

We build systems such as:

• CRM and customer/service-user management
• scheduling and rostering platforms
• finance and invoicing workflows
• compliance tooling and auditability
• portals for staff, partners, and customers

Lifecycle management

Business systems live for years. We design them so they can evolve:

• modular architecture and API-first design
• clear data ownership and governance
• change-friendly workflows and configuration
• long-term support and roadmap planning